Support
Help & questions
If you need a hand with M, write to us at info (at) stratara (dot) ai.
Questions
What do I need to use M?
An iPhone and a Mac running Claude Code. M is not available in the EU, EEA, UK or Switzerland.
Do I need to install an app on my Mac or create an account?
Neither. There is no account to make and nothing to download on the Mac. From M on your iPhone, tap Copy for my agent or Send to my Mac and paste the plain text into your agent's chat. Your agent reads the instructions, tells you the small script it will build for itself, and waits for your yes. Then you confirm the same four digits on both screens.
Who can read the messages between my iPhone and my agent?
Everything on it is encrypted end to end. Nobody in between can read it. Stratara and Apple carry the sealed messages but can't read them.
Does M share my location or when I'm busy?
Only if you ask it to. Signals like your place, your Focus, and whether you are busy are optional, and each one is off until you turn it on.
What does M cost?
US$4.99 a month (US price; other countries vary) after a one-week free trial, through the App Store. Renews until cancelled. If you use the overnight morning paper, your agent makes it on your own Claude plan.
Can I rely on M for urgent alerts?
No. M is not for emergencies: messages can be late or lost.